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200K

Claims granted till date

440K

Enforced Policies

300K

Claim requests received

Reimbursement Claim Process

Reimbursement Claim Process

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Our Cashless Claim Process

Our Cashless Claim Process

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200K

Claims granted till date

440K

Enforced Policies

300K

Claim requests received

Claims Process Downloads

Download E-card, forms and documents needed for claims process here.

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Claims FAQs

List of necessary claim documents to be submitted for reimbursement are as following:

  • Claim form completely filled and duly signed.
  • Copy of photo ID of patient / KYC documents if applicable.
  • PAN card if claimed amount is more than 1 Lakh
  • Original Hospital Discharge summary
  • Operation Theatre notes in case of surgery
  • Original Hospital Main Bill
  • Original Hospital Break up bill
  • Original Investigation reports , X Ray, MRI, CT films, HPE, ECG
  • Doctors Consultation letters/ reference slip for investigation.
  • Original Pharmacy Bills
  • MLC/ FIR report
  • Implant Invoices, stickers for Lenses, stents if applicable.
  • Original cancelled cheque with pre printed name of proposer on it.
  • Please refer to the claim form for list of documents .

Please find the detail process flow step by step as attached link https://www.manipalcigna.com/claims

When the insured has availed the treatment at the hospital and settled his bills, he can submit the expenses he has incurred at the hospital for reimbursement. However he must ensure that he collects all the documents as per check list from hospital at the time of discharge. Original documents need to be submitted to the insurance company within 15 days of discharge.

To see the process for Reimbursement Claim click here https://www.manipalcigna.com/claims

You can download your e-health care on www.manipalcigna.com/claims. You can also visit www.medibuddy.in/ecard. Enter your policy number, name and OTP that will be sent on your register mobile and email. On verification of the OTP you can view your E card.

Please visit our website or write to us at Phone 1800-419-1159 and email-cigna@mediassistindia.com)

Depending on your policy terms, there are few waiting period like initial waiting period, waiting period for pre existing disease, personal waiting period as well as specific illness waiting period. Please read your policy document for more clarification.